[Resolved]  Airtel — Not responding even after payment of dues as invoiced.

Address:	799001
Website:	www.airtel.com

I was using an airtel dongal bearing no.[protected] and paid my all dues amounting rs. 2931 including a surrender amount of rs. 400 on 08/01/2016 as demanded by the airtel at agartala outlet. During that time staff at the said outlet told me surrender rquest was created and number will be permanently disconnected by 18/01/2016 and even i was fully convinced by them but till date neither i received any disconnection message or any call from the end of airtel. Rater i received a bill amounting to rs. 384.13. Moreover, airtel personnel told me that i will not receive any further bill against the number. My request is that they are harssing me on following counts:
1. I diid not make any usages and giving me a bill amount to rs. 383.13
2. By not responding to me.
3. By not disconnecting the number issued in mu name .

This kind of high handedness is very much torturing.
Apporiate action be taken .

With regards

krishna das