[Resolved] Airtel — Number portability to BSNL

Jaison Jacob Piravom

from Bengaluru, Karnataka

Address:

Ernakulam, Kerala, 686664

I have submitted a portability request to PORT my kerala prepaid number from Airtel to BSNL. I have submitted the PORT request code and flll the form with photograph and ID proof copy at BSNL office Piravom, Ernakulam.
From that Airtel started calling and disturbing me. I have told many times that I do not want to continue with airtel. Now after 10 days, when I check with BSNL office, they are teing that everything is fine with BSNL and Airtel did not disconnect my connection. Due to this I am not able to use my BSNL SIM. I can still see Airtel showing coverage in my phone. That means I am receiving airtel signal. Why airtel is doing this to their customers eventhough we do not want to continue with airtel.?

Mobile number to PORT: +91 [protected]

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May 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 9 November 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Nov 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 9 November 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Nov 14, 2016

Updated by Jaison Jacob Piravom You cannot call me because, I am roaming in Karnataka and I have zero balance to connect the incoming call. I dont have a plan to recharge your connection in future as well. So please cal me at +91 [protected].

Regards,
Jaison