[Resolved]  Airtel — outgoing calls not working on roaming network

I have an airtel prepaid connection number [protected]. Whenever i was in roaming i am unable to make outgoing calls, but receive incoming calls. When i am in home network i have complaint lots of time to customer care and they said it has been solved, but the problem remain as usual. Now i am in roaming and facing same problem. I am really fed up with this kind of poor services from airtel
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Aug 30, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 26 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

The same problem is faced by me. No outgoing calls can be made from my number [protected] (UP East). Now the said number is in roaming. Please resolve. Thanks
Same problem. 😕😠😣
[protected]
Same problem 🙁😠😡😣
[protected]
Here is also the same problem, during roaming not able to make calls bt incoming calls work well, when will this issue be solved.
This is the field where Airtel is behind Jio. If this problem is not resolved then definitely switch to Reliance Jio

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