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[Resolved]  Airtel — Payment made for broadband but not showing in airtel (even payment confirmed by bank )

I have made the payment of rs. 588 using Google Pay on 2nd May @10:47 am.but the airtel app is not showing any payment. and Airtel customercare team closed my complaint 3 times stating that its not received.

Whereas my bank confirmed that payment successfully credited on beneficiary account on 2nd may itself. Kindly refer attached screenshots for same confirmation.

Ac NO: [protected]
Land Line No: [protected]
Broadband ID:[protected]_dsl
Transaction ID:[protected]
Payment Date time: 2nd may @ 10:47 AM
+2 photos
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May 13, 2022
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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