Airtel — payment not posted & network issue

Address:

Competent Synergies Pvt Ltd Sector 66, 160062

I am taking follow up from last 3-4 months for the network issue and even my services are disconnected on daily basis as i am fed up so i am not doing the payments because of pathetuc service being offered by the airtel inspite of paying regularly on time and a big amount.
Today again my services has been barred without any reason. When i has checked it from the airtel office and they told me that services are barred due to non payment.

As per airtel my due amount is 1010/-. When i have checked the last payment history i found that my two payments are not updated in your system.

Due to fault at your end i am suffering a lot and even no one is interested to resolve my issue.

I am attached the snapshot of the payments made by end from paytm wallet with the truncation id, s

Hope will get any resolution and resume my services as i have already have a big loss due to your services.

Details of the 2 payments made with transaction id.

Airtel no [protected] airtel no [protected]
Payment date 3-apr-19 payment date 17-apr-19
Time 11:02 am time 10:07 am
Transaction id [protected] transaction id [protected]
Payment amount 500 payment amount 500