Airtel — Payment Posting issue for BB line

Address:

Bangalore, Karnataka

Dear Team,
As discussed please clear the issue. This is a very old issue requesting you to clear our payment query. Otherwise we will disconnect all connection 2G/3G/4G from pan India.


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Sr.Executive - IT
#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Friday, February 27, 2015 1:54 PM
To: a_Rajan.[protected]@in.airtel.com
Cc: a_sharad.[protected]@in.airtel.com; a_Nisha.[protected]@in.airtel.com
Subject: FW: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

FYI…

From: Coordinator.South
Sent: Saturday, January 31, 2015 2:48 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: Sunil S Kumbar; 'babu.[protected]@in.airtel.com'; 'a_sharad.[protected]@in.airtel.com'; 'Pramod.[protected]@in.airtel.com'; 'samson.[protected]@in.airtel.com'
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Jawed,
Please update the status of payment record as it’s still not updated on our account.

Regards
SUSHANT

From: Coordinator.South
Sent: Friday, January 16, 2015 1:03 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar; 'babu.[protected]@in.airtel.com'; 'a_sharad.[protected]@in.airtel.com'; 'Pramod.[protected]@in.airtel.com'; 'samson.[protected]@in.airtel.com'
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Jawed,
Please update the status. This is a very long pending issue which is still not clear regarding the payment.
Invoice Account No Amount Cheque No Cheque Amt Cheque Date MICR Company name
[protected] 11585733 4405.17 430985 4405 11.09.2014 [protected] CENTURY PLYBOARDS (I) LTD


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Sr.Executive - IT

#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Saturday, January 03, 2015 11:42 AM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar; 'babu.[protected]@in.airtel.com'; 'a_sharad.[protected]@in.airtel.com'; 'Pramod.[protected]@in.airtel.com'; 'samson.[protected]@in.airtel.com'
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Please update the status.


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Sr.Executive - IT

#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Wednesday, December 31, 2014 2:37 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar; 'babu.[protected]@in.airtel.com'; 'a_sharad.[protected]@in.airtel.com'; 'Pramod.[protected]@in.airtel.com'; 'samson.[protected]@in.airtel.com'
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Rajan,
Bellow given payment not reflect on our account so please check and lets update the status.
Invoice Account No Amount Cheque No Cheque Amt Cheque Date MICR Company name
[protected] 11585733 4405.17 430985 4405 11.09.2014 [protected] CENTURY PLYBOARDS (I) LTD

Also Rs. 500 not discounted on our account.


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Sr.Executive - IT

#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Wednesday, December 03, 2014 1:31 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Vikrant,
AS discussed please clear the issue. Given bellow cheq not posted on our account. Also request you as per trial mail there is Rs. 500/- waiver also pending .. please clear the issue ASAP.

Cheq Date CHQ Number Amount
11/09/2014 430985 4405


Best Regards,

SUSHANT KUMAR
Cell: +[protected]
Coordinator-South | IT

#92, 3RD Floor, HJS Chambers
Richmond Road, Bangalore, PIN : 560025,
Ph:[protected]


From: Coordinator.South
Sent: Saturday, November 29, 2014 3:46 PM
To: 'a_Rajan.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com' ([protected]@in.airtel.com); Sunil S Kumbar
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Team,
Still amount not steeled on our account…

Regards

SUSHANT

From: a_Rajan.[protected]@in.airtel.com [mailto:a_Rajan.[protected]@in.airtel.com]
Sent: Friday, May 30, 2014 10:04 AM
To: Coordinator.South
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Namaste! Mr. Sushant,

Greetings of the day!
Thank you for sharing the concern and I checked with my team.

We will give you waiver around Rs.500 and it is under process.

Thank you for choosing airtel. We welcome your feedback

Thanks & Regards,

Rajan Jonwal
Relationship Manager
Bharti Airtel Limited
No: 55, Divyasree Tower,
Banner Ghata Road,
Banglore:560029

Ph - [protected]
Email ID - a_rajan.[protected]@in.airtel.com


We commit to be Alive to your needs and offer seamless service at all times. If you feel that we have failed to meet that commitment or have exceeded your expectations, please write your feedback to a_sharad.[protected]@in.airtel.com or call on [protected]

Email For MO:
[protected]@in.airtel.com
(For Co-ordinator Communication Working Hours is ALL DAYS, 6 am to 12 midnight, 4 Working Hrs TAT)

Email For FL:
[protected]@in.airtel.com
(For Co-ordinator Communication Working Hours is ALL DAYS, 6 am to 12 midnight, 4 Working Hrs TAT)


Please provide payment details in below mention format.
Invoice Account No Amount Cheque No Cheque Amt Cheque Date MICR Company name


From: Coordinator.South <sushant.[protected]@centuryply.com> [mailto:Coordinator.South <sushant.[protected]@centuryply.com>]
Sent:[protected]:39 PM
To: "a_Rajan.[protected]@in.airtel.com" <a_Rajan.[protected]@in.airtel.com>
Subject: FW: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]


Dear Mr. Rajan,
Please make bill discount of our Fixed Line connection ([protected]), This connection more than 22 days in dead condition.

Regards

SUSHANT KUMAR

From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Saturday, April 19, 2014 1:08 PM
To: Coordinator.South
Subject: Re: BROADBAND NOT WORKING [|BAL|Qrc219041412045733914463|]

Dear Sushant Kumar,

You wrote in on[protected], regarding non-functioning of connection and billing adjustment for your airtel account number 11585733.

We have forwarded your complaint regarding non-functioning of connection with the concerned team. Our team will be contacting you with an update on the same.

Further, as committed we would be providing necessary billing adjustment for non-usage period. However, we request you to revert us post resolution of the issue to initiate the process at earliest.

Inconvenience regretted, we appreciate your cooperation in this regard.


Warm Regards,
Devika R
Customer Care
bharti airtel limited.

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=8EF11C659EFF78F2 F6189E[protected]FFA1F7E8FD27DD03252BDDF2C6D90F0157793F8 1 5 E759EE2266D96&refno=Qrc219041412045733914463

"If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://www.airtel.in/applications/xm/BroadbandInternet_AppellateAuth.jsp for Appellate Authority details."


[protected]Original Message[protected]
From: sushant.[protected]@centuryply.com
To: [protected]@in.airtel.com
Cc: [protected]@in.airtel.com;[protected]@centuryply.com;sudhakar.[protected]@centuryply.com
Sent: 19/04/2014 12:51:19 PM
Subject: RE: BROADBAND NOT WORKING [|BAL|Qrc216041413040933569021|]

Dear Sandhya,

As per discussion we will deduct the amount from monthly rental still restore
the connection. (Interaction ID :[protected]


Thanks & Regards


SUSHANT KUMAR

Century PlyBoards(I) Ltd.

Cell: +[protected]


From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Wednesday, April 16, 2014 1:39 PM
To: Coordinator.South
Subject: Re: BROADBAND NOT WORKING [|BAL|Qrc216041413040933569021|]


Dear Sushant Kumar,

This is with reference to your email regarding non-functioning of landline and
Internet related services for your airtel landline number [protected].

We are registering a complaint with regard to the issue faced by you. Your
Reference number is 45164992 and the same will be resolved within 24 hours.

Inconvenience regretted, we appreciate your cooperation in this regard.


Warm Regards,
Chaithra V
Customer Care
bharti airtel limited.

Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=3659A7D02A6B
8CD7 7
B68808A8BF0107A858988F575DF7394F41D7F8B8CF1127391FD1E66A8ED117F88898A8D&refn...⇄
c216041413040933569021

"If you are not satisfied with the resolution of your complaint, you may
contact Appellate Authority with the SR number. Please click on
http://www.airtel.in/applications/xm/BroadbandInternet_AppellateAuth.jsp for
Appellate Authority details."


[protected]Original Message[protected]
From: sushant.[protected]@centuryply.com
To: [protected]@in.airtel.com
Cc: [protected]@in.airtel.com
Sent: 16/04/2014 01:14:15 PM
Subject: Broadband Not Working

Dear Executive,
With reference we have taken Broadband connection from your Airtel
Fixed line having land line no. [protected] on the name of M/s. Centuryply
Boards (I) Ltd. Airtel Account No. 11585733. From today 9 AM Broadband
connection and telephone line is totally dead B?


Please make it in high priority basis B?

Do the needful..


Thanks & Regards


SUSHANT KUMAR

Century PlyBoards(I) Ltd.

Cell: +[protected]