[Resolved] Airtel — Payment received for broadband from airtel, but there is no records in airtel database for my payment | |||||
Have opted for airtel broadband fibernet connection on 28/02/2017 They took nearly one month to process it, subsequently i received call from the customer executive enquiring about the address and contact information.I have been informed that your airtel executive will collect the advanced rental amount of Rs. 2100 on 26/03/2017 (Sunday), the same amount has been paid and received the airtel bill as well. Also i have received a message from AD-AFIBER via my mobile as "Thanks for your interest in AIRTEL FIBER BROADBAND, please call us for any support. Call[protected]" My complaint (AIRTEL) and the reference number is 80654918 The executive information has been provided below: Name: Raja Mobile number: [protected] Exec. Code:[protected] Airtel Receipt CAF NO: TNPC2872 Airtel Receipt Bill NO: 8272 New connection is not received yet and if I enquired AIRTEL customer care, there are saying previous AIRTEL employee has hacked "AIRTEL" network and stole the datas. I just want to save them from this fraud. Please take a action on my complain. Thanks in advance. Regards, Aravanan PS aravanan.[protected]@gmail.com Was this information helpful? | |||||
May 16, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 07, 2017 Airtel Customer Care's response Dear Aravanan, This is with reference to your post, dated 07 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 12, 2017 Airtel Customer Care's response Dear Aravanan, This is with reference to your post dated 7 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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