[Resolved]  Airtel — Phone number port

Address:Kolkata, West Bengal, 700126

I am Shubhamay De. I have a idea number [protected]. I use it for more than 4 years, NOW I received sms from air tel that My number transfer to airtel in 8 hours. But i dont port my number by any mean.

I conducted with airtel store they told me this number have a port request in Karnataka post paid circle.

I also conducted with idea they told that there is no port request in my number

How it is possible, I AGAIN SAY I DONT REQUEST FOR ANY PORTING
[protected][protected][protected][protected][protected][protected]-------
For your understanding i write the sms whis i got

SMS1

Activation UPDate:
Televerification has been successfully completed for your airtel no. [protected]. For further updat, SMS STATUS(mobile No) to 121 from airtel Mobile or to [protected] form any other no.


SMS2
Reference no 68943898 for your airtel mobile has been registered on 20-apr-2016 10:39. The same will be closed in 8 hours. For status update, SMS SR(ref no) to 121

[protected][protected][protected][protected][protected][protected]--

What is happening here .. I don't did any port request... i dont received any televerification call ... And my number will going to port !!! or will use by someone else...


My Details
Shubhamay De
Indrapuri Coloni
Nabapally
Barasat
kolkata
west bengal
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2016
Airtel Customer Care's response
Dear Mr. Dey,

This is with reference to your post dated 20 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 12, 2016
Airtel Customer Care's response
Dear Mr. Dey,

This is with reference to your post dated 20 April 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you.Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information