[Resolved] Airtel — Please stop hindi imposition in error messages

Tamilan Tamilan

from Bengaluru, Karnataka

Apr 18, 2016

Address: Bangalore, Karnataka, 560000

Is Airtel being paid by India govt or Pakistani govt to impose the Pakistani Islamic origin language Hindi?

Why the Zero balance machine is coming as Koi Bee Out going call Karna Hai and not in Kannada or English.

Similarly even for not reachable message also, they blabber in the Pakistani language Hindi, but no English or Indian language.

PLEASE STOP HINDI IMPOSITION.

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Aug 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 April 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Verified Support

Apr 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 April 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

J....

from Bengaluru, Karnataka

Sep 23, 2016

This problem is not resolved. Your out going messages appear in the Pakistani Islamic origin language Hindi. KOI BEE something something. It should be Kannada language and then English. There is no need to dump Hindi messages.