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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1590

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M
manish318
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband airtel

Address:Chennai, Tamil Nadu, 600001

Airtel new connection broadband. Dey told me that 8mpbs speed for new connection n took money from me. Den after 4 days I called dem dey told me that sorry sir der was prob in connection now u ll get only 2mbps. N from 9.3.2016 still no call from dem n refund. This is how dey give service. I dont wan any refund and all. This is how dey cheat. I need connection with 8mbps or else i need cash amount more den 10000RS

Account no:...
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A
anbirkuiniyan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid sim (blocked due to negligence of airtel executives)

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.airtel.in

I went to gachibowli airtel centre for sim replacement due to damage in my old sim. I submitted all the necessary documents and cash to get the new sim. I got the new sim and it was activated within 48 hours as told by them. I was very happy with the service provided by Airtel. But later after 2 or 3 days I received a message stating we have not received your sim change documents so your sim will be blocked within 24 hours. I was shocked...
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S
Sahil a Sood
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To block the sim due to loss of phone

Address:560043

Dear service team,

Hi, this is Sahil Sood from Bangalore having airtel prepaid connection no. [protected] which is a himachal pradesh no . I lost my mobile yesterday night. I want to request the Airtel team to please block this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card . I expect a quick solution to my problem with further knowledge of the procedure.
br...
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R
rakran04
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction in my airtel prepaid

Address:831001
Website:AIRTEL PREPAID PLAN

I am a prepaid customer of airtel since last 6-7 years, but I never faced this type of problem and my plan is under Rs.399(For unlimited Internet plan)but I don't understand how my balance finished in 12 days only to zero, when 399 was deducted for this month, my balance was Rs.276, after deduction of Rs.399.

Pls let me know as what can be done now and how to correct the same at the earliest.

Thanks and Regardsbr...
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Address:Bangalore, Karnataka, 560004
Website:airtel.in

Connecttion speeds have been pathetic for my Airtel 4G Postpaid no.[protected] for the last 4+ months. Download speeds of 0.48mbps and Upload speed of 0.02mbps would be unaceptable even to a 2G user. Several calls, complaints, escalations have all gone unattended. Airtel support simply closes complaints on a whim. One complaint was closed citing they have checked the area gets 20mbps so all is well! No one has bothered to come and even check...
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T
T S Bharath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discount

Address:560096
Website:www.airtel.com

I was told i would get a lifetime discount of 299 on airtel postpaid and now they are like we don't have any info on that. They're big cheaters and the network coveraqe low. iDon't know how that girl gets coverage in hiomalaya when i'm not getting any 3G signal in my house itself and not able to hear any voices while on 3G network

and the my family i had submitted for got rejected the reason was wrong address. while i gave...
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V
vmukesh37
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet connection

Address:Munger, Bihar, 811201

My airtel no.is [protected].
But this sin is not working in laptop. I request & again request in airtel consumer help line no.121.But they not solving my request. This no.is already working in android mobile.
Please help me.
Mukesh...
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A
Ashwin bramham
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balanced detection

Address:Bangalore, Karnataka, 560084
Website:Airtel

I had very bad experience in Airtel prepaid .
I activated Auto renewal pack of 2G In nov and deactivated in the same month But every month the amount of rs 175 is being detected from my account
.Every month after call customer care they refunded me .
But they are unable to deactivate the auto renewal pack from last there months. But this month they have not refunded

My Airtel no: [protected]
Mail...
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A
Atul Salgaonkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

15 days passed service has not been started also not giving the plan which salesman agreed

Address:Thane, Maharashtra, 401104

This is to inform that 15 days ago 3 person came as salesman of airtel and he agreed to give me a postpaid business plan to me and my brother according to which i will be getting 1500 minutes free at cost of 399 with service tax 50 rs that is total 450 rs per person now he is not fulfilling his commitment he says he will give 1000 minutes free at cost of 450 now he is not lifting my call we had already given chq for that and the same has...
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S
Syed Aashir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network not support

Address:803101

Dear team,

I have my airtel no [protected] since 15 years & the network in not coming even i have put balence before i leave india so please fix the problem and special request for my no will not closed or nor will provide to anyone. Right now i am saudi arabia & my cntact no is [protected].

Regards
Syed Aashir...
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S
Subrata4evr
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer "care"

Address:Mumbai City, Maharashtra, 400705

I am using Airtel DTH . On 16/3/2016 the Set Top Box did not respond. Called up the Customer "Care" (CC)after waiting for a Executive for about 20 mts, was informed that Rs.150 visit charges was to be paid to technician to inspect. Agreed to that. Complaint No. was sent by SMS. After a few minutes, another SMS arrived that the complaint was solved. Perplexed i again called CC and registered another complaint again waiting for 25 minutes to...
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U
urs_truly_indian
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dissatisfied with offers

Address:500032
Website:AIRTEL

Very poor strategy from Airtel – it's very unfortunate to see that we're not getting any offers/coupons for Airtel from any of the e-wallets. I've been seeing the “monopolic” behaviour of Airtel and Airtel just helped in breaching the threshold. I am planning to move my number away from Airtel through MNP. Soon. Airtel – if you're seeing or paying any attention to the customers' voices, you better learn the lesson at least now before...
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S
Shailee Khandelwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment for 3 month package was taken and service was delivered only for 1 month

Address:Bharuch, Gujarat, 392015
Website:www.airteldishtv.com

I have changed by package after calling Airtel Dish Executive.
On their information after giving miss call to a particular number i have received msg stating that if Recharges for Rs. 759/- approx is made then payment for 3 months is done.

While after making the recharge for Rs. 759/- approx no confirmation msg was received . So in order to confirm the same i have again called them to give the status and they said that...
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A
abhiram1920
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I recharge on a wrong airtel number 8295661334

Address:Mohali, Punjab, 140507

I recharged a wrong number of Airtel [protected] and this is a mistake. Plz refund my money in my mobikwik wallet . My mobikwik account is [protected]@gmail.com...
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K
kartikr9107
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel 4g internet plan

Address:Chennai, Tamil Nadu

I have recharged my mobile number with Rs.263 4G internet plan on 19/3/2016 08:28 PM through Paytm. After message confirmation for my recharge, I started using 4G internet from my phone(Redmi 2 prime - in LTE network mode).

After using for about 1 hour, I wasn't able to connect to internet. On checking my balance I was shocked to see that it reduced to Rs. 0.00. I was having Rs.124 in my main balance. In this situation, I can't...
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M
M. R. khan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject: complaint regarding wifi dongle no. 8433705288.

Address:Thane, Maharashtra, 400601
Website:4G LTE WI FI

Subject: Complaint regarding wifi dongle no. [protected]
On 16/03/2016 due to bad service & not provided as per agreed plan, hence, I personally visited in your Airtel shop at- castlemill, Thane & furnished all the documents for cancellation alongwith photographs & cancelled the service & at that time reference no. given to me i.e. 68365160 & told me that, the said service will be cancelled within 48 hours, but the said service not...
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Address:122001
Website:airtel.in

On 25 Febuary 2016 had called Airtel and complained against Textguru (textguru.in) making several promotional calls on my number.

In response, the Airtel Nodal department had written to the company that they are not TRAI registered and have defaulted and so will be closing all their numbers and services given to them by Airtel (please see copy of letter in attachment)

Even after one month passed, their services...
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S
shams92
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect recharge benefit and no support

Address:Kolkata, West Bengal, 700017
Website:www.airtel.in

Dates of incident: 23 Dec 2015 and 22 Mar 2016
On both these days I did a recharge of 2G data for 1 day validity on my mobile number and did not receive the promised benefits.
When I contacted the customer care, on 23 Dec 2015, they said no recharge was done and they can't provide any assistance.
When I contacted them for the next faulty transaction, on 22 Mar 2016, they said there are two ways to pay for this transaction,...
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A
ankit619
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No consumer care service

Address:385535
Website:airtel.in

I use Airtel Digital TV service. I want to change my package and I want to know my package details and new package details. I called the consumer service number several times. I waited for 10 mins or more but in the end no one receives call at the other end. I have send mail through company website 5times. and its been 6days still there is no response. I have the android app of My Airtel. I have tried to contact through that still no one...
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dilip kumar batra
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of new connection

Address:Faridabad, Haryana, 121001

I am dalip kumar. My airtel broadband number is [protected] and airtel account no. Is [protected]. I request the new broadband connection but your executive is not possible to give the connection. I was lots of time tried to call but not possible to give connection. Please refund my amount as soon as possible....
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