[Resolved] Airtel — Poor 4G data network | |||
Getting poorest of poor 4g network in capgemini hinjewadi phase 3 area. It not even gives 2g speed. And we have some highly misleading ad commercial speaking about 4g being highly functional in the remotest and the farthest area. Proves that all is fake. In a prime location of it hub like hinjewadi, the network is poor. After lodging complaints thrice, airtel guys have the audacity to send false messages of network issue being resolved when in reality, no such changes were made. Before closing a complaint confirm with the customer if the issue is actually resolved. Was this information helpful? | |||
Jul 21, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 14, 2017 Airtel Customer Care's response Dear Shirin, This is with reference to your post dated 8 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your post, dated 08 June 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd