[Resolved]  Airtel — Poor quality of airtel d2h and remote by airtel

Address:122017

For my airtel d2h customer id [protected];
I have taken new standard digital box for 490/-;
And found extremely poor quality of connection given by airtel;

When i asked the engineer to fit a different hd box, he refused and asked me to all customer care..

I have raised this concern to customer care;

Since my box is fitted new only few minuets back today... i w ill only be paying an extra cost of 200/[protected]/-) for getting this standard set box replaced with hd box..

Kindly resolve this complaint.
Was this information helpful?
No (0)
Yes (0)
Aug 27, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2016
Airtel Customer Care's response
Dear Amit,

This is with reference to your post dated 3 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information