[Resolved] Airtel — Port in - airtel customer service failure. Sheer harassment | |||||
This is to bring to your knowledge that i had the worst experience in porting from reliance to airtel. Instead o[censored]sual 7 days to activate airtel connection it is more than 10 days now that my connection has not yet activated. I am calling airtel day and night to get a resolution but to no avail. I have duly received all verification and confirmation messages which were required to go for the new connection. All i hear is that my request got auto cancelled due to some team's failure to address it on time. My last call with one representative mr asghar malik was the worst of all experience in which he said i have to revisit the airtel store and get the process started all over again. Now my reliance connection is inactive and airtel is having no signal because of airtel's fault. I would nevevr ever recommend airtel to anyone. I will also take this up to consumer redressal forum new delhi becasue of loss i have to face due to debarring of calls. Was this information helpful? | |||||
Jul 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 08, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 7 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 13, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 07 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 15, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 07 June 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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