Airtel — ported mobile recharge

I port my no into airtel from vodafone, on 19 oct 2018. My no was port in airtel 3 days ago, i pay rs. 495. When i was giving request for porting. After my no is successfully port into airtel. I go to the airtel gallery (Shree vaibhav enterprises, airtel relationship centre, shop no 6, trimurti arcade, lbs road, ghatkopar w, mumbai 400086) where i was give request for porting, i ask then to till today why recharge is not done. They said w'll do. I visit the gallery at 10.30am till rechrge is not done at 12.50pm.

I am sure you can take immediate action on this