[Resolved] Airtel — Porting issue and harassment | |||
I wanted to change my idea prepaid to airtel postpaid. I went to the airtel office in Sundernagar himachal pradesh and filled the required form and submitted all the required documents on 22dec 2015.I received a message on 23 dec that your mobile no. [protected] to airtel has been completed and is being forwarded to idea office.but after that i dnt get any information from airtel.i call airtel excutive MR. kapil and he gave me information to wait for 7days .after 7 days i dnt get any confrmation.after that i again call to mr. kapil but he again gave me excuse to wait for 2 days. definetly sure 2-1-2016 your number will be activated. again i call 4-1-2016 mr kapil bt he was not receiving my call and dont gave any information.i am totally desatistified from airtel and and again i call to mr. kapil no. [protected] may be 100 of times on 4/[protected] bt i dnt get any response after an alternate no. i call again than a person. pick the call and i said what is your problem why are you call again and again and say. '' kisi dusri company mein port krle jake'' hum ni kar sakte.i just want to say airtel if your employee dnt have any talking sense than how they satisfy their custmer. very poor management quality and thank god the no. is not ported.it was the first step and i knw your service. not satified Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 6 January 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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