Airtel — Postpaid customer care representative behave rudely and cheated | |||
This is Balasubramani from Pondicherry and my Airtel number is [protected]. Two months before I have changed my mobile number from Vodafone post-paid to Airtel post-paid, after that I have been facing network interruption due to this most of the time my mobile is in not reachable state when someone trying to reaching me they are getting not reachable tone even full network signal and while I am making call to other people and getting “ Mobile Network not register” pop-up message on my mobile phone. I have raised the query to Airtel customer but so far no solution. I have been chasing the Airtel customer care since last two months but there is no proper answer for this. Again I have called to Airtel customer care on 29.9.2015 9:45AM to get my complaints update but that customer care representative spoken me rudely and treated as uneducated person, I asked him to connect to manager to discuss about this but he spoken un-mannerly. He called me again and again spoken rudely even the last call was finished and that number was [protected], After that suddenly he tried to compromising to me like manager and trying to fooling and cheated me. I lose my confident about Airtel and he treated me uneducated and very very very badly manner. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 29 September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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