[Resolved]  Airtel — Postpaid mnp

Website:

airtel

I'm frustrated with the service of airtel. I applied for changing the operator from vodafone to airtel through mnp (Mobile number portability),
Ince vodafone signal is not good in my home.

As per the porting process, vodafone has stopped its postpaid service last thursday (21-july-2016).

My request no is[protected].

I got the below message from az-airccm;
"address verification has been successfully completed for your airtel no."

Airtel executive told me that, i can get the new airtel sim from the nearest airtel store.

Believing his words, i went to the airtel relationship store near chrompet on (23 - july -2016), but no response from them.

It is really bad experience for a new customer who is newly on boarding to airtel network through mnp.

I thought of migrating my another sim to airtel network, but after seeing their poor customer service, finally i dropped that plan.

I don't know why they are boasting that they are the best network in social media.

I have been using my vodafone postpaid number for the past 5 years without any issues.

For the past 7 days, i'm not able to use my postpaid number [protected] because of poor migrating activities by airtel.

They don't know, how it will impact my day to day activities, doing banking transactions and my business, without having my postpaid number?.

I'm missing a lot of calls personally and also it is affecting my professional life.

On tuesday (26-july-2016) further adding to my woes, their executive called me and told that it will take another 48 hours.

Again yesterday (27-july-2016), an officer from appellate called me and told that it will take another 72 hours.

Now, i'm wasting my time in following up them and i'm in mental agony.

Will they provide compensation for this?

They are simply saying 'sorry', will this help me in any ways?

Suppose, if we delay in paying our bills and then if we say 'sorry'. Will they accept?

I have heard from my friends, that this kind of nuisance is happening while doing mnp.

On behalf of affected indian citizens,
Shanmuga