[Resolved] Airtel — Postpaid number | |||||
1. I have requested to port this number from Vodafone to Airtel on 20th June 2016, but that got rejected from Vodafone due to wrong input of Porting Code by Airtel Team. Airtel Executive which took my documents got vanished after that. He never picked up my calls again to help me. 2. My Internet data was not activated even after 4 days of my porting activation. I had to approach to Airtel team again for the same. 3.My email id was wrong in Airtel's record, which was completely wrong. I again requested to correct the same but again I got the message yesterday that that email id will be working. 3.After seeing my ebill, I am confirmed that there are some illiterate people are working there in Airtel, who can't write and understand English. There is completely wrong Address is mentioned in my ebill. Despite of giving my correct address proof why there is such mistakes???? 4.Today I called up Customer care Executive Apporva Gupta ([protected]). She asked me to visit Airtel Store to verify my address. I am not going to visit Airtel Store now to correct my address again. Its not my fault. I have given correct documents to Airtel. Why should I be harassed??? Was this information helpful? | |||||
Aug 22, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 12, 2016 Airtel Customer Care's response Dear Ms. Srivastava, This is with reference to your post, dated 11 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 22, 2016 Airtel Customer Care's response Dear Ms. Srivastava, This is with reference to your post, dated 11 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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