[Resolved] Airtel — Postpaid plan cancellation | |||
Hi sir, I have been using airtel post paid connection till Sep 2015, as i planned to move to Australia, I requested to cancel my connection in airtel customer care center Udupi and Manipal on 2 on sep 2015, but it was not canceled and i was receiving bills and i could see that the connection is still in active state. I raised a complaint about this today on 18 sep 2016, to the customer care center, somebody named srinath from cancellation department told me that it would be canceled within 24 hrs. On 10 sep 2015 i saw that it was still massage coming I am takeout the sim from my mobile from 10 sep 2015 my Housband stayed in Manipal his number is [protected] Airtel and my Idea Sim [protected] also with him Please cal him [protected]. Now i am staying in nashua Australia and i will not be able to use the sim card nor talk to the customer care, i kindly request you to cancel my airtel postpaid connection immediately. Please help me out in this regards. It has been very frustrating for me to go over this. My post paid connection number is: [protected] Consider this as my authorization to cancel my connection and please cancel my connection immediately and deactivate my sim card. Thanking you Sulochana B Was this information helpful? | |||
Nov 22, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 19, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 October 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 22, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 October 2016 We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence | |||
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