[Resolved] Airtel — Postpaid plan change without information | |||
Dear sir/madam I hold an airtel sim card of mpcg region since last 3-4 years, my number is [protected]. Relationship no. [protected], bill n0.[protected] using postpaid plan of rs 199 cug. I did not get a confirmation call, while changing my postpaid plan from rs 199 to rs 249, besides this i also have charged for calling in cug numbers. Wchich was free in previous plan. My problem is, i did not get a confirmation call, while changing my plan, second thing, my plan is activated beetween the month from 15/07/2016 and for that had been monthly charged summation for these two plans ie, rs 199 + 249 = 405 /-. And charged for calling between cug no. Please resolve the above issue. And please again activate my previous plan. And all the facilities on my no. Regards Was this information helpful? | |||
Sep 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 2 Comments | |||
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AIRTEL BROADBAND : i have applied for broadband service on[protected]. on the same day an airtel representative has come to the home address to verify documents. after verification he has taken 1000 as token amount. there has been no feedback on the status of connection after that. he is also not taking the calls
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I was using my Airtel more than 5years now it was get deactivated I was using this number for my all personal and my business use so I need that number again My number is [protected] now iam in abroad so say me any solution
Thank you
Sathish Kumar.p
( [protected]@gmail.com)