Airtel — Postpaid plan issue

Address:

Pondicherry, Puducherry, 605110

Hi,

Mobile Number : [protected]

one month back, I Ported my Vodafone number to Airtel Postpaid Plan CORP 399, I got the Plan When I Started using the Airtel Network, after 10 days, I received a call from MRF Employee saying that, your Bill and CUG has been added under MRF company. I am not the one who belongs to MRF. Please fine the attached bill for your reference

My concerns are below Pointed.

1. How my Plan has been activated in MRF company CUG without my knowledge.
2. Reached Pondicherry show room, where I activated my Postpaid Plan, they said issue will be solved in few days and again they asked my ID Proof, I provided the same to them.
3. Today I received an sms say your Plan got changed to MY PLAN FAMILY and I have not request for Plan change.
4. I required my plan back CORP 399

I am really unhappy with airtel, I was in vodofone for last 10 years, no issue where happened.

Pondicherry showroom address which I activated:

Haressh Telecom
No 201 Hareesh Building, Thiruvalluvar Salai, Saram, Pondicherry - 605013