[Resolved] Airtel — Postpaid Service Not Reflecting in Airtel My App (Mobile Application) | |||
My Name is Vijay. I have recently updated my Airtel Mobile No [protected] from Prepaid to Postpaid. I am using Airtel MY App downloaded into my smartphone. Previously when my number was prepaid, i use to check balance and validity for my number using Airtel My App and it was working fine. After i updated my number from Airtel Prepaid to Airtel Postpaid, Airtel My App is not showing my postpaid details such as Outstanding Amount, Due Date, Data Usage, etc. I have placed several requests in customer care but no body has resolved my issue. I am very disappointed with Airtel services relating to this issue. I hope the issue will be looked into with priority. Service Request with [protected]@.in.airtel.com - Reference number is 55908390 Service Request with Nodal Officer - SERVICE REQUEST NUMBER 55876610 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 18 Apr. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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