[Resolved]  Airtel — postpaid stopped only call failed

I am using two airtel postpaid since last four months. Numbers are [protected] and [protected]. Before 6 months i bought [protected]. After one or two month i bought [protected]. Both are vanity numbers and i paid for that. After first bill cycle of [protected] i connected both numbers as a family plan. Now i removed [protected] from family plan cause i want to change [protected] from postpaid to prepaid. So i contacted customer care to separate my both numbers from family plan. After some hours i got call from some verification guy and he asked me about new connection verification. I told him that i am using this number since last four month. It’s not new connection. He was very arrogant and he cut the phone. After few hour my [protected] stopped. It’s showing call failed only. Even if i try to call from some other number to my number it’s also showing call failed. I don’t know what’s going on with my number. It’s very important numbers. I can’t call or receive any. It’s affecting my business also. Customer care guys says it will be resolved but still nothing happened. I can’t bare this. Please do something.
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May 2, 2019
Complaint marked as Resolved 
Solved
Airtel customer support has been notified about the posted complaint.
May 01, 2019
Updated by Anish Mirza
Attached last three months bill also.

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