[Resolved] Airtel — Prepaid Number is not working

munendra cherukuri

from Chennai, Tamil Nadu

Address:

560100

My Prepaid number is not working for 3 days and there is no fix provided. I lost my services from 3 days for Porting from Vodafone to Airtel Prepaid. Each executive says it will be withing 24 hours but it is not. I called almost 10 times and even went retail store but the service provided is very very poor.

Issue: My number was ported from Vodafone to Airtel Prepaid and vodafone got disconnected on 19th Nov but from that time my airtel SIM did not work and every one says different answer that they cannot do anything and it is not within their reach. I had visit airtel retail store and they also say same thing.

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Dec 25, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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