Airtel — prepaid plan rs.448/- not activated, for which i have already paid cash.

Pradnya Khanvilkar

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400602
Website:	Airtel

I have change my mobile plan postpaid to prepaid with rs.448/- plan dt.9.02.2018 from your airtel gallay, goghale road, naupada, thane (W), maharashtra. (Customer care excutive name is mr. Balram) but from that day my recharge plan still not activated. I have visited gallary 4-5 times and also making call to mr. Balram regarding this issue but still plan not activated and i am suffering to much.

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Airtel customer support has been notified about the posted complaint.

Feb 21, 2018

Updated by Pradnya Khanvilkar I have change my mobile plan postpaid to prepaid with Rs.448/- plan dt.9.02.2018 from your Airtel Gallay, Goghale Road, Naupada, Thane(W), Maharashtra. (Customer Care Excutive Name is Mr.Balram) But from that day my recharge plan still not activated. I have visited Gallary 4-5 times and also making call to Mr.Balram regarding this issue but still plan not activated and I am suffering to much.
Kindly resolve the problem at the earliest.

Feb 21, 2018

Updated by Pradnya Khanvilkar Updated by Pradnya Khanvilkar, Feb 21, 2018
I have change my mobile plan postpaid to prepaid with Rs.448/- plan dt.9.02.2018 from your Airtel Gallay, Goghale Road, Naupada, Thane(W), Maharashtra. (Customer Care Excutive Name is Mr.Balram) But from that day my recharge plan still not activated. I have visited Gallary 4-5 times and also making call to Mr.Balram regarding this issue but still plan not activated and I am suffering to much.
Kindly resolve the problem at the earliest.