[Resolved] Airtel — Prepaid to Post paid conversion - Service Outage - [protected] - 3rd Day | |||
Hello, I had made a request to change my existing number ( [protected] ) to Post paid from Prepaid. I got address verification call verified on Friday 13/06 Evening. Since then I am not getting the signal at all ( NO SERVICE ) I was told that the same SIM will be converted to post paid and need not change the SIM. I am trying to call to the Airtel representative Yashoda -[protected] who has taken the request at Saraswathipuram Mysore location she is not responding and when i am calling 121 they say its still in Prepaid and post paid number is disconnected. WHY AM NOT GETTING SIGNAL ???? Even I tried to call Store manager Naveen Kumar +[protected] he is also not responding. Currently i am not getting the signal at all for 3 days now. Please Escalate the issue and get the issue fixed and take necessary action on the Manual Misses. I will file a complaint with TRAI for this hopeless service. Is this the way you serve the customers...AIRTEL ??? WHY AM NOT GETTING SIGNAL ???? Regards Rakesh.S [protected] +[protected] rakesh.[protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Rakesh,
This is with reference to your post dated 16 June 2014.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 16 June 2014.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 16 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33