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Airtel

[Resolved]  Airtel — prepaid to postpaid migration issues

Address:Bangalore, Karnataka, 560032

I requested through MY AIRTEL App for a prepaid to postpaid conversion. The steps were simple and the processing went fine untill the address verification part. One 22nd December 2018 I received message stating that the postpaid conversion has started and my prepaid sim got disconnected. Right after that no updates form Airtel for the last 48 hours. I directly visited airtel centre and reached to chat care numbers as well. No one knows what happened and seems they are unable to find any requests on the system. I sent an email to nodal officer an hour before and yet to get a response. Quite frustrating because am unable to process any of my banking activity as the number is disconnected. The number in problem is [protected].
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Dec 24, 2018
Complaint marked as Resolved 
Received an email stating that the activation was done. It's resolved now
Airtel customer support has been notified about the posted complaint.
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4 Comments

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Comments

Im facing some issue with my outgoing call since last 3-4days. I am unable to call any jio or Airtel mobile number. Please look into the issue and resolve it.
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I just activated my airtel no [protected] recently and have also received enough signals but I'm not being able to recharge it. Every time I try it says unsuccessful . Also I can't get in touch with any customer executive either through mail or phone . Please see to it.
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Call forwarding is being activated on my number could you just deactivate call forwarding to +91659 my number is [protected] please solve my problem immidataly I am calling today to customer care but problem not solved please deactivate call forwarding this is humble request
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Sir ji maine isme 4g data wala unlimited package dala tha magar iske speed other network ke tulana me 2G wale data ke baraber chal raha h
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