[Resolved]  Airtel — problem with broadband

Address:560020
Website:airtel

I have two broadband connections. Both have problems. [protected] internet not working. and another no. [protected] wherein i am not getting incoming calls dialled from bsnl landline phones. kindly help me in this regard. and also i am unable to contact your customer care numbers from last night. tried several times but it is not connecting. (panduraga kamath)
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Sep 9, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 21, 2017
charanjits's response
attached is the screenshot of the same.

Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I am not able to send SMS from my iPhone 6 on Airtel network.
This is happening to me for 3 months now.

I tried to dial the code: **5005*7672*[protected]#.
But I get the error:
Setting failed
Service Center Address
No Address

[DISMISS]

Please help so that I can start sending SMS from my phone.
Airtel Customer Care's response, Jul 30, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 26 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Customer Care's response, Jul 31, 2017
Verified Support
Dear Charan,

This is with reference to your post dated 26 July 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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