[Resolved] Airtel — Providing wrong information about internet plans intensionally | |||
I have received call from Airtel Customer care about new internet plan. In that i have to pay only Rs.100 for 1.5gb 3g/4g data instead of Rs.225 for 2gb 3g data. Now i received bill having both plans activated though i have said to cancel 225 Rs plan. Total plan activated is of Rs. 325. I have confirmed it 3 time on call though i m cheated by Airtel. Do give me solution for this problem or deactivate all active plans from my number. Reliance 4g is better to use. Mo. No: [protected] Email: parth.[protected]@yahoo.com Was this information helpful? | |||
Apr 14, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 11, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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