Airtel — Re: Postpaid Bill Plan Not Changed

Airtel contacted me regarding my 5th October complaint (for [protected]) on 21st October and since then, no further communication from you. Either you people are too lethargic to act or you have been busy serving innumerable complaints. I will not be paying my bills anymore and I need the refund of all the extra payments made by me since the time I gave the request to change the plan to myplan_199. I regret my move from Vodafone to Airtel.
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Dear Vivpad,

This is with reference to your post dated 10 Nov. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Vivpad,

This is with reference to your post dated 10 November 2014.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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