[Resolved]  Airtel — Recharge #445 issue

Address:600119
Website:Airtel

This is regarding my airtel number: [protected]

Recharge successful on[protected] at 07:03pm, mrp: rs 445.00, stax: rs58.04, talktime: rs1.00, transid [protected] 4g handset with 4g sim:unlimited all local+std, 1gb data/day, 70days. Other handset:unlimited all local+std, 1gb, 35days, t&c apply.

For the above recharge was done on may 3rd, 2017 and i'm using a 4g handset so i need to get this offer for 70 days. But it's working for me for 35 days. I called airtel customer care and seeked for assistance, but they are blaming me.. But the above message was sent by airtel echarge only.. They said they have raised an complaint for this on jun 7th, 2017 and said like at the end of the call you will receive the complaint number. But no message was sent to me. And the airtel customer support is not all helpful they are blaming even though the message was sent by airtel itself. Please make this pack applicable throughout 70 days as mentioned by airtel.

Thanks
Aditya annam
[protected]
[protected]@gmail.com
+1 photos
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Jun 7, 2017
Complaint marked as Resolved 
The issue has been resolved
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Issue resolved thanks a lot airtel!!!
Airtel Customer Care's response, Jun 7, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 7 June2017 .

Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

You can also get in touch with us at airtelpresence@in.airtel.com

Regards,
KarishmaChauhan
airtelpresence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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