Airtel — recharge and customer service | |||
I can't recharge my airtel number online since the past 8-9 months and I have contacted airtel about this many times. They say that it is not possible. I have to go to the shop and get my recharge done by the retailer. Going is not the problem, the problem is why should I go to the retailer even when the same thing is possible online for everyone else. Airtel provides the worst customer care service and its representatives seem to be uneducated, some representatives even asked me to buy paper coupons in order to recharge, lol. I have attached some screenshots of my failed transactions which the airtel people so not seem to agree with. This screenshot was taken from my account on Airtel.in. Was this information helpful? | |||
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