Airtel — recharge done twice to airtel prepaid | |||||
Hello i had recharged my airtel mobile number with inr 399 and had activated a pack for next 84 days. Next using 'phone pe' i had recharged the same number mistakenly of inr 448 and pack for next 82 days. I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price. Now they were not ready to refund it as it was done through third party app (Phone pe) where in they were ready to refund it if was done through airtel app. Does it make sense?? No matter how you pay money i was paying it to airtel. Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded. Thank you. Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
16 Comments | |||||
Comments
I want to transfer a sim issued on the name of my uncle to my name what is the process
Reply
Dear sir
i have done 199 recharge twice for the
num : [protected]
order id: [protected]
operator id : [protected]
kindly refund the amount
thank you
i have done 199 recharge twice for the
num : [protected]
order id: [protected]
operator id : [protected]
kindly refund the amount
thank you
I did my recharge twice. How it will be refunded?
I had recharged twice the money in plan 169 one through shop and other Google pay in Airtel no [protected]
Hello i had recharged my airtel mobile number with inr 599 and had activated a pack for next 84 days.
Next using 'amazone pay' i had recharged the same number mistakenly of inr 599 and pack for next 84 days.
I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.
Now they were not ready to refund it as it was done through third party app (Amazon pay) where in they were ready to refund it if was done through airtel app.
Does it make sense?? No matter how you pay money i was paying it to airtel.
Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.
Thank you.
Next using 'amazone pay' i had recharged the same number mistakenly of inr 599 and pack for next 84 days.
I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.
Now they were not ready to refund it as it was done through third party app (Amazon pay) where in they were ready to refund it if was done through airtel app.
Does it make sense?? No matter how you pay money i was paying it to airtel.
Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.
Thank you.
Hello i had recharged my airtel mobile number with inr 599 and had activated a pack for next 84 days.
Next using 'amazone pay' i had recharged the same number mistakenly of inr 599 and pack for next 84 days.
I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.
Now they were not ready to refund it as it was done through third party app (Amazon pay) where in they were ready to refund it if was done through airtel app.
Does it make sense?? No matter how you pay money i was paying it to airtel.
Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.
Thank you.
Next using 'amazone pay' i had recharged the same number mistakenly of inr 599 and pack for next 84 days.
I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.
Now they were not ready to refund it as it was done through third party app (Amazon pay) where in they were ready to refund it if was done through airtel app.
Does it make sense?? No matter how you pay money i was paying it to airtel.
Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.
Thank you.
This problem presently with AIRTEL.
1. You log in but your details are incomplete.
2. It doesn't show validity of your pack.
3. Now a new system of recharge of friends and family is getting promoted by Air Tel. Are they faithful to their words and protect the customers?
No.
Reasons:
1. When you put the number for recharge, it should immediately alert the customer about the validity of the existing pack. It is not there.
2. If you by mistake or unknowingly or by two family people recharge the number it should alert the customer or who recharge it that this number is already recharged. This is the faithful and truthful business ethics.
3. But cunningly AIRTEL not added such a system in their portal whether in App or online through web log in.
4. The same problem with recharge without log in system.
5. No contact number to reach the customer service.
1. You log in but your details are incomplete.
2. It doesn't show validity of your pack.
3. Now a new system of recharge of friends and family is getting promoted by Air Tel. Are they faithful to their words and protect the customers?
No.
Reasons:
1. When you put the number for recharge, it should immediately alert the customer about the validity of the existing pack. It is not there.
2. If you by mistake or unknowingly or by two family people recharge the number it should alert the customer or who recharge it that this number is already recharged. This is the faithful and truthful business ethics.
3. But cunningly AIRTEL not added such a system in their portal whether in App or online through web log in.
4. The same problem with recharge without log in system.
5. No contact number to reach the customer service.
I recently by mistake done a recharge again. When I want to recharge my number, the window opened but I not checked the number it showed and recharged. In fact that number is of my family, which was already recharged two weeks ago. Now I mistakenly recharged again. I am trying to reach the customer service but in vain. Your long long number after number finally the ring in Jerusalem but not in Airtel.
No action from AirTel yet.
No action from AirTel yet.
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