Airtel — recharge done twice to airtel prepaid

Address:Bangalore, Karnataka
Website:Airtel

Hello i had recharged my airtel mobile number with inr 399 and had activated a pack for next 84 days.

Next using 'phone pe' i had recharged the same number mistakenly of inr 448 and pack for next 82 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done through third party app (Phone pe) where in they were ready to refund it if was done through airtel app.

Does it make sense?? No matter how you pay money i was paying it to airtel.

Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.

Thank you.
Was this information helpful?
No (15)
Yes (120)
Airtel customer support has been notified about the posted complaint.
Mar 15, 2018
Updated by sushanth sush
You can call me on [protected] for any details
Complaint comments 

Comments

I want to transfer a sim issued on the name of my uncle to my name what is the process
Dear sir,
I am an airtel customer
I have free SMS plan in airtel, but I have sent SMS..
SMS is sending failed
Please react my problem...,
Yours faithfully,
K.m.Asan ghani
Tenkasi.
... ..
...
Dear sir

i have done 199 recharge twice for the
num : [protected]
order id: [protected]
operator id : [protected]

kindly refund the amount

thank you

I did my recharge twice. How it will be refunded?
I had recharged twice the money in plan 169 one through shop and other Google pay in Airtel no [protected]
Hi sir
I'm an Airtel costumer
I have recharged for 399 but I didn't get any msg about it also again I recharged for 219 that too no response also my pack is not renewed what should I do now
so kindly react to my problem
Hii sir
I'm a airtel customer
I've recharged two times from my airtel app
But now I am not able to recharge again.

I recharged 399 twice by using phonepay because of slow internet connection but Airtel took money for first recharge and got message and second transaction money taken
And I
Want refund for second recharge.
Hello i had recharged my airtel mobile number with inr 599 and had activated a pack for next 84 days.

Next using 'amazone pay' i had recharged the same number mistakenly of inr 599 and pack for next 84 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done through third party app (Amazon pay) where in they were ready to refund it if was done through airtel app.

Does it make sense?? No matter how you pay money i was paying it to airtel.

Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.

Thank you.

Hello i had recharged my airtel mobile number with inr 599 and had activated a pack for next 84 days.

Next using 'amazone pay' i had recharged the same number mistakenly of inr 599 and pack for next 84 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done through third party app (Amazon pay) where in they were ready to refund it if was done through airtel app.

Does it make sense?? No matter how you pay money i was paying it to airtel.

Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.

Thank you.

I have also same proble, for airtel recharge done twice
Dear sir,
I have done in 29 April 2021 rs-558/-plans, but my mistake today 6may 2021 rs-249/- have repitated done by me. Please refund my rs-249/- account. My airtel no is [protected]

I reacharged 3times that same number how can recover 2recharges amount

This problem presently with AIRTEL.
1. You log in but your details are incomplete.
2. It doesn't show validity of your pack.
3. Now a new system of recharge of friends and family is getting promoted by Air Tel. Are they faithful to their words and protect the customers?
No.
Reasons:
1. When you put the number for recharge, it should immediately alert the customer about the validity of the existing pack. It is not there.
2. If you by mistake or unknowingly or by two family people recharge the number it should alert the customer or who recharge it that this number is already recharged. This is the faithful and truthful business ethics.
3. But cunningly AIRTEL not added such a system in their portal whether in App or online through web log in.
4. The same problem with recharge without log in system.
5. No contact number to reach the customer service.
I recently by mistake done a recharge again. When I want to recharge my number, the window opened but I not checked the number it showed and recharged. In fact that number is of my family, which was already recharged two weeks ago. Now I mistakenly recharged again. I am trying to reach the customer service but in vain. Your long long number after number finally the ring in Jerusalem but not in Airtel.
No action from AirTel yet.
i recharged my airtel number twice with the same pack since it didn't show any succesful recharge...the amount is debited twice kindly help me to get refund of my money..it has been 7 days since this happened but still there is no refund reflected in my account...kindly help me regarding this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information