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V
Vignesh59125
from Dindigul, Tamil Nadu
Mar 15, 2018
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Address: Salem, Tamil Nadu, 636009
Website: consumercomplaints.in

I have ported aircel number to airtel and after that a message came without signal ranging from airtel sim that 'your network has been registered. Restart your mobile once'. I have restarted but no network shown!

After that it's about more than 10 days, i'm restarting and checking the signal consistently but the network signal isn't came, yet.
I request you to solve the issue as soon as possible.
Airtel customer support has been notified about the posted complaint.
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    C
    Chandanmeta9
    from Vasai-Virar, Maharashtra
    Mar 15, 2018
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    Address: 743435

    I tried to recharge a prepaid mobile [protected] on today afternoon and the transaction also successful but on this above mobile i got a sms from erchrge that "bill payment of rs.149 successful with receipt no." (Screenshot attached). No recharge done. I want to know that what is the bill payment of any prepaid number? Which receipt number is this? What type of transaction is this?
    Next i retried for recharge again and recharge successfully but money deducted twice.

    From - chandan meta
    Mob - [protected]
    Email - [protected]@gmail.com
    Airtel customer support has been notified about the posted complaint.
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      D
      dev.dayal
      Mar 15, 2018
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      Address: Bageshwar, Uttarakhand, 263642

      Hi,
      We’ve been waiting for your positive response last one week but have not received any positive response from your side regarding queried ([protected]), we are feeling guilty. Due to this problem we are facing financing loss and business losses. We have many times inform you but you told us every time for waiting. Finally i am waiting last time otherwise i will take further legal action and whatever i have got financially loss as well as wasting my costly time you will be fined. I am not satisfied with your services for resolving my problem. I hope you all that this problem should be resolved as soon as possible.
      Airtel customer support has been notified about the posted complaint.
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        J
        Joseph Devadoss
        from Coimbatore, Tamil Nadu
        Mar 15, 2018
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        Address: 630002

        My airtel prepaid mobile number is [protected]. I recharged my mobile first for Rs.449 and it is initiated and its reference number is[protected]. Yesterday I again recharged for Rs.349 and its ref.no. is[protected]. Still my mobile shows zero balance. I feared Airtel also becomes as Aircel. pl. clarify
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          R
          Rohit .choudhary
          from Delhi, Delhi
          Mar 14, 2018
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          Address: 110091

          I think sim upgrading is free for all but i was charged 25 buks by them.
          I was in a hurry that's why i paid for it..
          They told me free 4g sims are not available right now and you have to pay for it if you waana upgrade your sim card.. i talked with the customer care services and they told me this is totally free.
          Why they charged me 25 buks of a free sim card...
          I want my 25 bucks back.. i am totally Disappointed with your service...
          THANKS
          Airtel customer support has been notified about the posted complaint.
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            S
            Santoshmfb
            from Mumbai, Maharashtra
            Mar 14, 2018
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            Address: Mumbai City, Maharashtra, 400015
            Website: 56789.airtel.in

            Today I have got message
            CLASSYANDGLAMVIDEOS service has been activated @ Rs35.0 for 7day(s).Txn ID S[protected], 14Mar18 12:46. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789
            Its around 12.46 pm when I was having my lunch. I havent subscribed for this service. But I was charged around rs. 35.
            After around 15 minutes i have deactivated above service.
            Kindly resolve the issue.
            Airtel customer support has been notified about the posted complaint.
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              P
              p_sai10
              from Mumbai, Maharashtra
              Mar 14, 2018
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              Address: Mumbai City, Maharashtra, 400067

              I have been allotted postpaid airtel No [protected] for the Airtel data card
              which I am supposed to have got today in place of Tata Photon.

              But the same is held up for want of Address verification. I was asked to contact [protected] for fixing up for address verification. But this number is of some lady who used to work in Airtel 2 months back and now is in Paytm.

              I have been given the sim but am waiting for the dongle and also then it has to be activated. Can I request for urgent action as the Tata Photon will stop working any time.

              Thanking you
              Prabhu Sainani
              Kandivli (W), Mumbai
              [protected]
              Airtel customer support has been notified about the posted complaint.
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                A
                azaadkm
                from Noida, Uttar Pradesh
                Mar 14, 2018
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                Address: Meerut, Uttar Pradesh, 250001

                Please listen my problem.i click my right Mpin but i am not able to transfer money or recharge through airtel payment bank.when i registered my wallet that time date of birth i do not know because that i had to pay airtel broadban connection fees so i registered hastely.i send you my aadhar card copy and pan card and my mobile number is [protected] and this number id is aadhar card .
                Airtel customer support has been notified about the posted complaint.
                Mar 14, 2018
                Updated by azaadkm
                update my right date of birth 25/12/1991 and my correct name azaad kumar

                Mar 14, 2018
                Updated by azaadkm
                my email id is - [protected]@gmail.com
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                  B
                  Binita14
                  from Pune, Maharashtra
                  Mar 14, 2018
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                  Website: www.airtel.in

                  Dear Sir/Ma'am,

                  I am Binita Solanki.

                  I applied for Postpaid MNP in Airtel Network.

                  At time of MNP Executive of Airtel (Mr. Sandip Parte ) told me about below mentioned plan which includes below benefits
                  1) Plan would be Rs.349 + tax for lifetime
                  2) In 1st bill I ll get 50% off
                  3) till 6 month i ll get another Rs.50- off.
                  So my current plan for 6 month would be Rs.349-Rs.50+Tax but now my 1st Bill I received & its showing Rs.399-50+tax & this is for only 6 month later it ll be Rs.399+tax.

                  Today I called Airtel Executive to confirm the plan, he told me that he left the Job & he can’t do anything. I asked about his Manager's Contact Number, HE told me that he deleted all contact details.

                  He was behaving very rude & told me contact to online Customer care.

                  Kindly give me my committed plan benefit which is Rs.349+tax & for 6 months 349-50+tax

                  Regards,
                  Binita
                  Airtel customer support has been notified about the posted complaint.
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                    T
                    Techvideo
                    from Kolkata, West Bengal
                    Mar 14, 2018
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                    Address: Patna, Bihar, 800004

                    Fraud Call on Mobile
                    I got Call from No.+[protected] for Adhar link with mobile number verification, computerised AIRTEL caller asking for Adhar no d OTP

                    I'm updated d have heard of such fraudulent cases due to which i did not entertain them much, but however there will be innocent people who fall for such frauds.

                    Request you to please investigate this and ensure that the people behind such type of cyber crimes

                    Thanking ANURAG
                    [protected]
                    [protected]@gmail.com
                    Patna (800004)
                    Bihar
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      vickydeore
                      from Pune, Maharashtra
                      Mar 14, 2018
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                      Address: Nashik, Maharashtra, 422009

                      I went to airtel store in nasik (Mh) for mnp (On 13th march 2018) & was asked to pay rs.50/- for mnp & that too in cash only. As per my knowledge, trai has slashed mnp charges from 31 january 2018 to rs4/-. Mnp charges are only rs.4/-, however i asked that will i get any receipt or balance in my ac, they simply said no. Will anyone let me know why airtel is charging huge fees for mnp?
                      Airtel customer support has been notified about the posted complaint.
                      Mar 20, 2018
                      Updated by vickydeore
                      20Mar_18

                      Still no reply from AirTel
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                        N
                        nipundivit
                        from Hyderabad, Telangana
                        Mar 14, 2018
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                        Address: 500094

                        Airtel customer care and technicians are fooling me everyday since last 3 days. On 12th March 2018, I fixed the slot of 6 PM to 7 PM for the services, because they told that they do not work after 7 PM. I took off early from my office, but after speaking with technician more than 5 times, finally he said sorry. He is unable to visit as he got stuck with some other customer. He kept on saying that he will come within 10 minutes etc.

                        Next day again, I fixed the slot at 6 to 7 PM. But, again after talking several times with technician, this time also he wasted my time. Finally, he said sorry. Now, I cant make it.

                        Then, I called customer care airtel. Spoke to them for 30 minutes, spent Rs.60 on this call. I was promised in writing that the technician will come to my place at 8 AM sharp on 14th March 2018. But, no call, no service. They are just pathetic.

                        The, I called airtel customer care on 14th March 2018, at 2 PM. Then they were so rude to talk to me and they kept on saying that we can't provide you any service at 8 AM.

                        I want to put mental & physical harassment claim of Rs.1 lakh on Airtel due to this problem. Also, I want my service to be done free of cost and 8 AM in the morning or after 9 PM in the night.
                        Airtel customer support has been notified about the posted complaint.
                        Mar 14, 2018
                        Updated by nipundivit
                        We are working in a private company and we also work some days whole night, or early in the morning or sundays etc. This type of statement is totally unacceptable that their technicians do not work at 8 AM. Everybody in this world should be flexible with the timings, in case of emergencies.

                        I have a small kid of 5 years old, who is having school holidays. What he should be doing without TV? If your technicians do not listen to seniors, then better to terminate them.
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                          S
                          Somveersaini
                          from Delhi, Delhi
                          Mar 14, 2018
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                          Address: 123029

                          I ported my airtel sim rajasthan circle to airtel haryana circle. On 4th march. Now it has network and calling facility only. And internet not working although i have proper apn settings and data pack.
                          And when i try to call 121 or 59059, it redirects to the airtel services and ask me to enter my number. Next the twist is it says wrong number on correct info.
                          My number is [protected]
                          Kindly resolve this asap.
                          Airtel customer support has been notified about the posted complaint.
                          Very poor network speed please check it
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                            B
                            barve.ravindra
                            from Pune, Maharashtra
                            Mar 14, 2018
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                            Address: Pune, Maharashtra, 411002

                            Dear sir / madam,

                            I have sent the request to port our 5 mobile numbers (Corporate plan) from airtel to other service provider, about 20 days back. It has been rejected by airtel without any reason to our new service provider. It should have been through within 7 days time as per the tri norms.

                            There is no communication to us either from airtel regarding the same.

                            I will appreciate you will look into the matter, without any further delay.
                            Ravindra
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Ramkumar33
                              from Bengaluru, Karnataka
                              Mar 14, 2018
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                              Address: Chennai, Tamil Nadu, 600130

                              Hi team,

                              I have raised an request for airtel broad band in chennai (Thlambur). Initially they told service is available at my location. They asked me to pay 1000rs.

                              I paid through online. Then they asked me for address proof i told give me time just now i have been relocated to the new place. They told not a problem u just pay additionally 200 rs. To the below mentioned account number. We will prepare the documents and share it with you.

                              Late the person from airtel service called me and told, we cannot provide the connection in your area since we don't have fibernet available @ your place.

                              So i contacted the team saying that this was the issue. They agreed to refund my amount that is (1000+2000. But i got only 1000 rs. Remaing 200 they told me will be provided shortly. It has been since 1 month. I never received the amount. If i try calling that person she is not picking the call. Don no to whom i need to address this issue.

                              Her details:
                              Name: priya
                              Number: [protected]

                              Now she is not picking the call
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                adagro
                                from Raipur, Chhattisgarh
                                Mar 14, 2018
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                                Address: Indore, Madhya Pradesh, 452001

                                This is to bring to your kind notice that we are using three mobile number i. E.[protected], 404, 403 of airtel company.in order to deactivate the booster plan of mobile no. [protected] worth rs 250 per month, we had post a letter to airtel office, south tukoganj branch as a reply we were informed that the entra charge value rs 250 will not to be added to your bill from jan 2018. But the jan 2018 bill me received was attain with the amount added in it. With the query when we went to the office, their staff member miss swati wagh notify us about the sms and also assign us an information request no i. E. Ritm0098817 she also ask us to pay the will reducing the entra amount of rs 250. We had settle up with paying rs 1829/- after reducing rs 250 from rs 2079 on 12.2.18.
                                The march bill we received was again supervise with the same problem. Infact the previous balance of rs 250/-was also added. Our company member mr. Vivek shukla went to the office in south tukoganj with the copy of the bill. There one of your staff member misbehave with our company member and on a very rude tone ask us to port our no. If we have any problem. We have already been trying to stop this plan since last three month. It was the company who was taking thing as granted. Such type of response is not acceptable from such a big company.
                                Airtel customer support has been notified about the posted complaint.
                                Dear sir Airtel mera number[protected] main 2nd March 93 ka recharge kiya tha 1 GB internet and local STD call unlimited 28 day validity Lekin mujhe 10 Din service Diya Phir band kar diya please sir help me
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                                  M
                                  Mohitgandhi007
                                  from Jodhpur, Rajasthan
                                  Mar 14, 2018
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                                  Address: Ajmer, Rajasthan, 305001
                                  Website: Airtel

                                  I dont want any bollywood scoop services on my mobile-airtel-[protected]
                                  Every now and then you announce and take money from my account. I did not ask and i dont want all these services. Kindly stop it and you have taken rs.35/-from i account and kindly put it back. Even if i give message stop they deducted my blance. Kindly stop this and i dont have time to waste like these giving message. Thanks. Kindly stop unneccessry cutting off. I dont want it.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Swati924
                                    from Mustafabad, Haryana
                                    Mar 14, 2018
                                    Nov 2, 2023
                                    This thread was updated on Nov 2, 2023
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                                    temporary suspension of outgoing facility

                                    Address: 185131

                                    Despite repeated attempts at trouble shooting and even changing the sim i continue to be unable to make any outgoing calls from my number. Whenever i try to make a call i get the ivr tellingbme that outgoing facility on this number is temporarily suspended call 121 for more info.
                                    Customer support executives seem clueless about why this is happening. My guess is that it is a glitch in one of their servers.
                                    Clearly airtel needs...
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                                    P
                                    priya info
                                    from Chennai, Tamil Nadu
                                    Mar 14, 2018
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                                    Hi, i ported out my aircel postpaid number [protected] to airtel on march 1, 2018 but the airtel sim is not yet activated. I approached airtel care centres, but they didn't have any idea about this thing, and asked me to wait for a week. I waited for a week, but it s not working at all. And its already 14 days.

                                    I need the same number, i want the reason for why it is not activated and what s the issue.

                                    Try to solve the problem and activate the sim or provide other ideas to get the same number
                                    Airtel customer support has been notified about the posted complaint.
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                                      F
                                      Faizan Sharif
                                      from Mumbai, Maharashtra
                                      Mar 14, 2018
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                                      Address: Mumbai City, Maharashtra, 400095

                                      Hi team,

                                      My network provider is airtel.

                                      I own 3 connections from airtel about a year. The parent number which i use is [protected]. This is upgraded to a plan of 1999/- in which 2 add-on phone numbers were free.

                                      I made this request in october 2017 by contacting customer care. It was communicated over the phone that the consolidation request is been taken but i am charged every month for each connection.

                                      I spoke to gallery and care the solution offered every month was please pay the bill and we will process the reques nothing happen. Every month i spoke to care & gallery same story in loop. Even wrote to nodal officer just take assurance.

                                      I am fed up with the fraud and need your assistance.

                                      Regards,
                                      Faizan sharif
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
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