Airtel — Recharge money being looted | |||
I have noted that the Airtel has been looting my recharge money by way of sub standard service, deficiency of service I had requested the Airtel to relocate my dish antena from 1st Floor to Terrace and the technician came on 8th after frantic every day call for 7 times in a day wasting my precious time energy and mental torture to me and my family. My Recharge package was for month, recharged on 13th June but on today 8th it has suspended my account and meesage is issued to recharge, On 5th when i asked why my recharge is cutting to everyday Rs 50/-they said we will waive, I fail to understand when from 1st to 8th of this month is my television is shut due to deficiency of servive of Airtel then why do customer penalise This is the way they cheat customer and loot Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Rahul,
This is with reference to your post dated 09 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 09 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 9th July 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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