[Resolved] Airtel — Recharge money not received | |||
Dear sir i recharge my air tel prepaid no. On 21 dec 2013, with rs.-100 throw net banking kotak mahindra bank .Money has deducted from my account and i have received massage also that your mobile has recharge with rs.-110, but no balance in my mobile . Even we call customer care but they said we don't have any information about your no. For that i am afraid why it happen before i have recharge many time same no. Never face this problem .Please let me know why it happen.And send my money to my mobile. Thank you This is kotak mahindra bank refrence no.-[protected]. Was this information helpful? | |||
Jan 20, 2017 Complaint marked as Resolved Verified Support Dec 26, 2013 Airtel Customer Care's response Namaste Jamal, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction. Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 23 December 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33