Airtel — recharge not done but money got deducted | |||
Hello, i'm using your network for the last 5 years. I have recharged amounting to inr.199 through my airtel app today. The transaction was failed but the amount has been deducted from my bank a/c twice. Once the transaction is failed you have to proper steps to refund that amount. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a customer friendly. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Today i.e, 25th october at 8:59 i have made a recharge of Rs 50 on my airtel no [protected] . Money has been debited from my account but I have not got my recharge so i request u to credit my 50 rs in my account. My taxation no is PT[protected]
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Pleasee close my sim because i have lost a. Simcard
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