Airtel — recharge not down as shown on app

Shown on a the app and ivr recharge of 399 and done the recharge according to that immediately
And after recharge they are denying the offer and saying that offer is not available on the day this is been faced second time
And this airtel is a fraud service as i see
Change to vodafone or any other service as this airtel is a complete fraud comapny
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My Mobile No. [protected]
Date 04.08.2017
I have not been using any services except phone call. Despite, you have deducted Rs. 24.83 on account of data usage. This is not fair. This the third time that you have deducted the money. Please refund or face disconnection and consumer forum.
At.mandivli, tall.dapoli, dist.ratnagiri.
Is gaaw mai tower ki kami h aur netwrk ki kami hai aazo baazo mai 7 mohalle h jiske wajhse netwrk probom hota h to please gaaw ko copret kro
I'm trying port my no. For other Location. But not getting any UPC no. I always get a message that please enter a correct format and send to 1900 while my format is correct.

Please suggest, I'm paying bills to Airtel without usage of no..[protected]
I am continuously receiving msg from CB Messages which I don't want

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