[Resolved] Airtel — Recharge not given by the airtel. | |||||
I have done my airtel recharge by the state bank of india internet banking on june 6, 2016. i have done 2 recharge 1 is debited by the bank while asking the customer care they did not help me just giving me a harassment. they did not help me .just put my call on hold .its nt a matter of money or money is important for a common man. reference number of 100 rs recharge---IN74220635 which is not done reference number of 84 rs recharge---IH74221482 which is credited to my sbi account attaching my bank details They misguide me please help me as soon as possible. thank you. Was this information helpful? | |||||
May 21, 2017 Complaint marked as Resolved Dear Akanksha Singh
how much time will you take to refund only 100 rs.
from June 6 there is no call regarding my complaint you are giving me a lot of harassment
you are here to help your customer but with sadness i have to say you did not give satisfaction to a customer or consumer.your staff is not helpful
my money is 100 not 10000 you are taking a huge time to refund it.
please with a humble request for a common man this money is well important i have submitted my bank details if anything needs to you please contact me and solve my problem
With warm regards and hope
lalit sharma Airtel customer support has been notified about the posted complaint. Verified Support Jun 16, 2016 Airtel Customer Care's response Dear Mr. Sharma, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 22, 2017 Airtel Customer Care's response Dear Mr. Sharma, This is with reference to your post dated 06 June 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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alternate mobile number ---[protected] (Adv.lalit sharma)
This is with reference to your post dated 6 June 2016 .
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
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