[Resolved] Airtel — Recharge not shown as credited | |||||
Mobile data recharge: rs.299 Date of recharge: 12 jun 2017 Successful netbanking transaction id: [removed] Phone number: [removed] This recharge amount has been debited from my bank but does not show in my airtel account. Customer service registered a complaint # [protected] and one mr. Mallesh was not only rude but cut off the connection when i asked to talk with his manager. My next customer service call ended in a similar way. I have always trusted airtel - is airtel trying to rob me of my rs.299? Please resolve this issue or refund the amount credited. Side note: i am unable to recharge using paytm. Thanks. Was this information helpful? | |||||
Jun 13, 2017 Complaint marked as Resolved Close complaint Airtel customer support has been notified about the posted complaint. Verified Support Jun 13, 2017 Airtel Customer Care's response Dear Javrin, This is with reference to your post, dated 12 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 19, 2017 Airtel Customer Care's response Dear Javrin, This is with reference to your post dated 12 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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