[Resolved]  Airtel — Recharge not successful after paying through bank

Address:

Kolkata, West Bengal

Sir, I have an complain against airtel company regarding recharge of my mobile. On 5/12/13 I had recharged Rs 70 through net banking of IDBI bank but recharge was not done. I had got a message from IDBI bank that recharge was successful and the bank provide me recipt but AIRTEL did not give my money till now. Also I did not get any refund from bank whethere unsuccessful recharge. This problem is not one time, it happens so many times with me specially 198(net recharge) and 70 recharges through bank. Sir please help me regarding this matter. Money recipt copy: Cyber Receipt Date:09/12/13 7:58:24 AM ___________________________________________________________________________ Transaction Details ___________________________________________________________________________ Account Number : [protected] Transaction Date : 05/12/13 Transaction Amount : (INR)70.00 Transaction Type : DR Transaction Description : INET/MOBRCG/[protected]/[protected] Thanking you Tanmoy Roy