[Resolved]  Airtel — Recharge of 3g not done and amount not refunded

Address:Gurgaon, Haryana

I have made recharge for 1 GB (+250MB PROMO OFFER) through Airtel app using net-banking from ICICI bank of Rs. 299. However, its not shown in balance whereas amount is debited from my account transaction detail is BIL/[protected]/PGMIB-/AIRTELPREP01490.

Please rectify the issue and credit the requisite data or refund 299/- in my account.

Navneet Gund
[protected]
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Aug 9, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr.Gund,

This is with reference to your post dated 9th July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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