Airtel — Recharge success but service not received | |||
I am anirban paul, i have recharge the amount of 515 on my Airtel number through paytm on 13th Feb 11:02PM, after rechrge i could not receive single amount on my airtel number. i am trying to notifying this details to Airtel as well as Paytm none of them are supporting. if emailing to paytm they saying contact to your operator. if i call to my operator(airtel)they telling me talk to your third party . i am really frustrated i am using airtel since last 10 years. i never thought i.e airtel responding Like this. even i contact to the nodal officer's of airtel, they also not responding properly. "Hope you will help me"to resolve this issue" Below i have mentioned my order details as well as attache the screen shot for your reference. Order no:- #[protected] operator reference no:- #[protected] Airtel REQUEST NO:- [protected] they doing nothing just making me Fool Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Details sent to airtel.[protected]@airtel.com. i hope you will resolve my issuehttp://www.https://www.consumercomplaints.inairtel-recharge-success-but-service-not-received-c1233206#
Reply
Dear Mr. Paul,
This is with reference to your post dated 22 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 22 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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