[Resolved]  Airtel — recharge validity issue - reference number cbnrd[protected]

Address:

Chennai, Tamil Nadu

Dear team,

Yesterday (26.09.2017) i bought new 4g volte intex brand mobile. I put my airtel sim in it. And i received a message from airtel it tells daily 1gb 4g data with unlimited any network calling with validity of 84 days. So i surprised and done a recharge immediatly. But after the recharge it shows only 28 days???

I send this query to you

From your side i get a replay as,

Dear heby,
Greetings from airtel!
This is in reference to your complaint regarding rs. 399/- recharge for your airtel mobile number [protected]. At the outset, we regret for the inconvenience caused. We would like to inform you that your concern has been registered with reference number cbnrd[protected] and the same would be resolved by[protected] with in 04:00pm. We request your cooperation.
Thanks for reaching out to us. Delighted to assist you.

Best regards,
Jejappagari dasthagiri
Service specialist
Airtel - the fastest network

But now the time is 29/09/2017 - 3.00 am as on now i dont received any updations from your side. What the # r u doing there. U give me the time for resolve this issue is[protected] with in 04:00pm. But after 11 hours there is no replay from your side. What the hell you are thinging.

Here with i attached the screen shots of offer message received by me, and recharge detail.