[Resolved] Airtel — reduction of 3G data within 5 days even not browsing heavy websites

mohinisinghbisen

Address:

Bareilly, Uttar Pradesh

This is to inform you all that I am using [protected] data card number. I have recharged my number on 12/10/2014 for an amount of Rs.455/- (2GB 3G data) browsing only news paper sites, Facebook, gmail. On 18/10/2014 my data got over don't know how???? Again I have recharged on 02/11/2014 for the same amount and on 06/11/2014 again data got over. I need clarification on this, full details of my data usage of both recharges and want the full amount (Rs.455+Rs.455) to be returned. This is the way you people are cheating with your customers and increasing your revenue. Looking for a positive reply from Board of Directors.

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Bisen,

This is with reference to your post dated 09 November 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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