Airtel — Reduction of Recharge amount of R.160/ from my talktime on 13/05/2015.Mobile No.[protected]. | |||
My Airtel Mobile Number is [protected].I got Talk Time Recharge of Rs.160/ at 9.48 A.M. on 13/05/15 wide Transaction ID No.[protected].Actually I have not made this Recharge for my mobile number which was wrongly credited in my mobile.That time, my recharge balance was Rs.396/ The actual Mobile Number for this Recharge is [protected]. After discussed with the person belonging to that mobile number on humanitarian consideration, I agreed to make Recharge of Rs.100/ in his mobile number. I made Recharge for him for Rs.100/ with talk time of Rs.86/ wide transaction Id 974647 on 13/05/15. In the mean time, without my consent, talktime of Rs.160/ has been reduced & shown my talk time of Rs.196/ only & I have not got any intimation through Airtel SMS also. This is totally breach of trust and I am very much worried about the safety of my balance talk time & integrity of your company. Finally I also lost my Rs.100/ by spending my money for other's recharge pertaining to mobile no.[protected].. I kindly request you to credit back my talk time recharge of Rs.100/ by reducing balance of Rs.100/ from his mobile no.[protected]. Please help me out to get back my money of Rs.100/ Thanks with best regards, Sankaranarayanan Iyer. [protected]. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 14 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
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Umesh Arora
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bharti airtel ltd.
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