[Resolved]  Airtel — Refund not received in wallet after recharge failed

I have tried recharge on 19 Feb From Airtel wallet. First i have add money from bank account to Airtel app wallet. Then I have tried prepaid recharge but recharge got failed. Money Deducted successfully from wallet but recharged not done. Till the time Refund not received in wallet. It is showing successfully Payment made for Airtel recharge.

I have raised ticket both on Airtel customer care and Airtel payment bank many times. but they are giving round answer, when calling Airtel payment bank they are saying call to Airtel customer care they will refund. and when calling to Airtel customer care they are saying call to Airtel payment bank they will refund.

No body giving proper answer not refund.
Request you please check.