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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 115

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K
kashinath ghorpade
Apr 2, 2022
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Hi..

I'm outside India and was changed my sim ([protected]) recently 3 months back..now again network tower is ina ctive all of a sudden..this is rubbish service from Airtel..which we don't expect each time..I thought to port my subscriber
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    M
    murtaza cycle
    from Indore, Madhya Pradesh
    Apr 2, 2022
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    Address: india
    Website: airtel

    I recharge my frend airtel mob no on 1 april 2022 from airtel thanks app but recharge is not done and payment is deducted from my airtel thanks wallets. maney time i contact to customer care but not contact
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      A
      Akhteb Shakeel
      Apr 2, 2022
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      Network problem in Allahabad Buxi Bazar. Pin code 211003.
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        A
        Ashraf Songal
        Apr 2, 2022
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        Address: Post Box No:8200, Abu Dhabi

        Dear Team,

        Since long time my Airtel No is linked with my SBI bank for OTP generating, and I am geting always the same. But Today suddenly my Airtel No: [protected], please check the issue, It is very important to get SMS OTP to the same number.
        Airtel customer support has been notified about the posted complaint.
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          A
          Ashraf Songal
          Apr 2, 2022
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          Address: Abu Dhabi

          Dear Team,

          I am unable to get any notification from Airtel since today. All my bank related notifications linked to my Airtel No: [protected], kindly check the issue.
          Airtel customer support has been notified about the posted complaint.
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            Piri13
            Apr 2, 2022
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            Airtel promises high-speed data and that it is the fastest 4g network but on ground it is the same lowest the worst 4g, it's 4g is slower than 2g of bsnl ping is always high network is always really really slow i complained about this to airtel site a lot of times all they do is reply after three months that problem is fixed but not a thing changes
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              A
              Aartidesaai
              Apr 1, 2022
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              Address: Airtel, Mumbai, Maharashtra
              Website: www.airtel.com

              Hi, I stay abroad.My Sim card is not working anymore it seems to have damaged I have Airtel international roaming activated on my mobile. My bank accounts and other accounts are related to that number so I recharge it on a regular basis. To avoid my elderly mom standing in long queues I sent Mail regarding this to which they replied saying I have to register my email ID with them through phone call 121 or message so my basic question is when my Sim card is not working how can I call or message them. Still I tried but I am not getting verification code due to network issue so how can I verify my email ID. I again made them and requested them to verify my email ID through Mail only And resolve the issue once the issue is resolved I will do the needful and register my mail by calling them or through message after which so they stopped responding to me.

              Now I’m helpless I can’t ask my mom to visit Gallery again and again because this is not an issue that they will resolve in one go she’s almost 75 now. I don’t understand one thing why they make people visit Airtel gallery to resolve small issues like this when they can resolve it digitally. What’s the use of this platform then🙄
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                V
                VaishnaviSinghal
                from varanasi, Uttar Pradesh
                Apr 1, 2022
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                Prior to coming to Dubai last month, I had recharged my AIrtel sim with IR pack costing 799 Rs with one-month validity. When the validity expired I recharged again the same IR pack but my sim lost the network.
                This sim is registered to my bank and mail id so for signing into my account I need a verification code which I am unable to receive. I request Airtel to resolve the network issue in my sim as soon as possible.
                Airtel customer support has been notified about the posted complaint.
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                  T
                  Tbhardwaj68
                  from Mumbai, Maharashtra
                  Apr 1, 2022
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                  I made my payment against the bill, ([protected]) consumer name: Kailash Chand before due date (23/03/2022). But got no reflected in their system and showed my bill amount as pending. I made my payment through Airtel payment bank and it successfully transact and deducted the amount.
                  I raise my issue to both dhbvn and Airtel payment bank but got no response from them either. amd many times i go the dhbvn department but he said what do we do.
                  So I request you to resolve this issue of mine and look into this matter. I attached the screenshot of payment transaction and my bank statement screen shot proof.
                  Airtel customer support has been notified about the posted complaint.
                  Apr 05, 2022
                  Updated by Tbhardwaj68
                  I DONT ANY SOLUTION PROVIDE TO AIRTEL BANK SIDE AND NOT RECEVED ANY REFUND
                  PLEASE HELP ME SIR AND I ALREDAY GOING TO DHBVN DEPARTMENT HE SAID THE PAYMENT NOT COME AIRTEL BANK SIDE PLZ CONTACT TO BANK PLEASE RESOLVE ISSUE AND PLEASE SEND MY REFUND
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                    V
                    Vicky Vijayakumar
                    Mar 31, 2022
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                    Address: 56 krishnappa st, saidapet

                    My phone number is hacked
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                      A
                      agnes annseena
                      Mar 31, 2022
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                      As promised I didn't get internet for 2 days.after which I decided to disconnect airtel broadband connection.this was within a month .and so they were supposed to refund the amount . Starting the were attending my calls. They asked to wait for 45 days. Disconnection was done on January, now it's March, till now they are just giving some excuses and cheating me.Now their employees are misleading me with wrong information s.i feel cheated.my money is with them.this is shameful for Airtel services
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                        I've had no network on my postpaid connection for the past couple of days. I tried to raise a complaint on their useless and ridiculous Thanks app but of course it doesn't work. I'm stuck in an infinite loop where I click on the option "Unable to make or receive calls" and it says I should call customer care. When I call customer care, it says I need to register a complaint via the thanks app because they need accurate location information....
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                        B
                        bikrambhatt
                        from Patna, Bihar
                        Mar 31, 2022
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                        When i recharged of rs 2798 it was showing that i have got vip subscription of hotstar. but now this is not working. I was not able to see ipl and other hotstar vip feature. When i called airtel care they told me you have to recharge separately hotstar vip subscription. But they have not mentioned this before recharge. Why they are misadversting.
                        i want to airtel provide me hotstar vip subscription for 1 year.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          abhiram9989
                          from MUVATTUPUZHA, Kerala
                          Mar 31, 2022
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                          Sir/madam,
                          I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

                          Wrong number — [protected]
                          Amount — 455
                          Correct number — [protected]
                          Operator transaction id —CICAgOCdjtMP
                          Upi id —[protected]
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                            S
                            ShravanK1991
                            Mar 31, 2022
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                            Broadband Number :[protected]

                            I am being harassed by the Airtel retention team after I requested the disconnection of my Airtel Broadband. I have been getting at least 3 calls every day for the last 20 days asking me the reason for disconnection and them trying to give me alternates. I have clearly stated and pleaded with them that I am disconnecting as I will not be in the country for a prolonged time. Instead of doing this, I have been getting calls everyday from different agents asking me the reason for disconnection and actually not disconnecting the service. I have no dues left with Airtel and this has become a clear case of harassment.

                            Airtel please do the needful and disconnect my service. Even if I return to India, I am not going to use your services because of this harassment. This is not how you retain customers.
                            Airtel customer support has been notified about the posted complaint.
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                              D
                              dogprob
                              from CHENNAI, Tamil Nadu
                              Mar 31, 2022
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                              On 29th March 2022 and 31st March 2022 I had recharged my airtel numbers for rs.99 . ( 2 different numbers) Both the times, i paid using gpay and the money got debited from my account but the recharge was not done. This is highly disappointing. I want a refund for both.
                              This must be done as soon as possible
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                                Y
                                Yash Raj Bothra
                                Mar 30, 2022
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                                Address: Pali

                                I am using family plan and two of my sim internet is not working from about a month now and I have raised complaint to airtel multiple time but they never resolve the issue
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                                  S
                                  Supraja Janni
                                  from Srikakulam, Andhra Pradesh
                                  Mar 30, 2022
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                                  I have been complaining about the poor network issues since 4 months. But the network is being even worse now. They are postponing due date to solve issue every time I complain about their provided services.
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                                    A
                                    aakadere29
                                    Mar 30, 2022
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                                    Dear Team

                                    kinldy solve the international Roming connection from Doha Qatar, Since 5 days we are not able to use the service kindly do the needfull

                                    my international roming number-[protected]
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                                      Kpkrishnan20
                                      from Mumbai, Maharashtra
                                      Mar 30, 2022
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                                      I have joint postpaid account with my husbands number with Airtel and when my husband moved to Germany we just activated a 24 hr international roaming pack for some urgent problem so he could have get few calls that day and with the assumption that it will get deactivated again like it was before and while activation it was no where mentioned on the app saying if we use any service post the 24 hrs even by mistake this pack will keep on activating . But for 2 months they kept on charging this 649 whenever my husbands number used again unintentionally the data . Also not even a single time we got any notification that a pack of 649 is activated on your account today like we got it the first time. And even after visiting the customer care centre and dropping them multiple emails I have not got any resolution from them plus they have again increased the bill amount to 21k from last months 18k.
                                      Also last but not the least when I received the first bill of 6k I tried deactivating the IR service using app it didn’t allow me and then same happened the next month and I have attached the screenshot and provided the same to the customer care.
                                      Airtel customer support has been notified about the posted complaint.
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