[Resolved] Airtel — Refund of amount wrongly taken by Airtel | |||
Hi concern, This is regarding a new connection which I have applied in Airtel Jabalpur office in the month of January around 7th Jan 2017 and for the same given them chq of Rs 2754/- drawn on axis bank Ltd but after 4days when I called concern executive they confirmed it will take some more time due to some technical issue but again after 4-5 days when asked them for connection no proper reply given by them later on I got a call from Airtel that they are unable to give connection in that location and when I asked them for return of chq and documents they confirmed that it will come back to me but nothing has come back and in the month of feb2017 I was surprised when I have received message from my bank I.e. axis bank Ltd that the issued to Airtel has been debited from my account when I called that executive she confirmed that it was by mistake and the same will refund to me as well I have put request in Airtel for refund of my amount but more than a month passed but no refund received and every time Airtel is sending mail that it will resolved soon. Now requesting you to please help me in getting my refund with penalty from Airtel. Awaiting your confirmation. Thanks Sumit Nigam M-[protected] Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 05, 2017 Airtel Customer Care's response Dear Mr. Nigam, This is with reference to your post, dated 5 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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