[Resolved]  Airtel — refund of failed airtel bill payment.

Address:

East Delhi, New Delhi, Delhi, 110031

Made a airtel bill payment which was failed. Customer care told it will be refunded within 5-7 days. However, there is no refund yet.

The details from airtel:

Mobile num: [protected]
Airtel transaction id:[protected]
Date of payment: 13-march-2019
Payment time: 10:41pm
Transaction status: failed

I paid this payment through amazon pay wallet, there it was showing successful. But when checked status on airtel it was failed.

The details on amazon pay:

Amazon pay id: p[protected]
Airtel prepaid bihar id :[protected]

No refund for this bill payment yet. When contact airtel they say talk to amazon, when contact amazon they say talk to airtel.