[Resolved] Airtel — refund of failed airtel bill payment.

1 Review
East Delhi, Delhi, Delhi, India
 timsycapgal90 on Mar 22, 2019
Made a airtel bill payment which was failed. Customer care told it will be refunded within 5-7 days. However, there is no refund yet.

The details from airtel:

Mobile num: [protected]
Airtel transaction id:[protected]
Date of payment: 13-march-2019
Payment time: 10:41pm
Transaction status: failed

I paid this payment through amazon pay wallet, there it was showing successful. But when checked status on airtel it was failed.

The details on amazon pay:

Amazon pay id: p[protected]
Airtel prepaid bihar id :[protected]

No refund for this bill payment yet. When contact airtel they say talk to amazon, when contact amazon they say talk to airtel.

refund of failed airtel bill payment.
Complaint marked as Resolved Mar 22, 2019
Refund initiated by Amazon pay

Complaint Status

[Mar 22, 2019] Airtel customer support has been notified about the posted complaint.
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    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
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    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - refund of failed airtel bill payment.